SHIPPING & RETURNS
Shipping Policy
At Brain Flex, we want to give our customers the most enjoyable shopping experience possible. That’s why we believe our store policies should be fair and transparent. Below you’ll find a list of all our policies. Get in touch if you can’t find the information you’re looking for!
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Shipping disclaimer:
Brain Flex is currently only shipping within the United States
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Standard Shipping :
Product production time is typically five business days, once your order is processed, it will be shipped within six to seven business days with UPS.
Return & Exchange Policy
At Brain Flex, customer satisfaction is our number one priority! Please feel free to contact us and request a return or exchange.
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Returns :
You may request a return within seven business days of receiving your order. We only accept returns for clothing items. The product must be in excellent or new condition to process the return. Payment will be refunded once the product is received and processed.
Exchange :
We are always happy to help, you are eligible to request an exchange within seven business days of receiving your order. Eligible items include clothing.